Privacy Policy
Privacy Policy
Last updated: 25 Feb. 23
1. INFORMATION ABOUT US
1.1. Aurotor Industrial Limited operates the websites www.kiwigifts.co.nz (“Our Website”). We are a limited liability company registered in New Zealand.
1.2. Our company is based in New Zealand and we offer shipping services from both domestically within New Zealand and internationally.
1.3. We are governed by New Zealand privacy legislation, which includes the Privacy Act 2020. According to the Privacy Act 2020, personal information refers to any information about an identifiable individual, which includes information or an opinion about that individual.
1.4. Our websites may include links to third-party websites, but we are not responsible for their privacy policies. We recommend reviewing the privacy policy of any website you visit.
2. PRIVACY POLICY APPLICATION
2.1. This Privacy Policy, along with our General Terms and Conditions of Use and any other documents that form part of our Terms and Conditions (as stated in our General Terms and Conditions of Use), outlines how we collect and process any personal data that you provide to us. Please carefully read the following to understand our practices and views regarding your personal data and how we manage it. By accessing Our Website, you acknowledge and agree to the practices described in this Privacy Policy.
2.2. By using Our Website or any of our services, you accept and are bound by this Privacy Policy, as amended from time to time.
3. INFORMATION WE MAY COLLECT FROM YOU
3.1. At our company, we understand the importance of privacy and value the trust you place in us to use and share your information carefully and responsibly. We are committed to protecting and respecting your privacy.
3.2. We may collect and process the following types of data about you:
3.2.1. Information you provide to us. You may provide us with information about yourself by filling in forms on our website, or by contacting us via phone, email, chat, surveys or other means. This information may include your name, address, email address, phone number, personal description, photograph, financial and credit card information, and other information you provide to us when you register for an account, subscribe to our services, place an order, participate in surveys, promotions or competitions, or report a problem with our website.
3.2.2. Information we collect about you. We may automatically collect certain information about you when you visit our website, including technical information such as your IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may also collect information about your visit, such as the URL clickstream to, through and from our website, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, and any other communications data. We may also collect any phone number you use to contact our customer service team.
3.2.3. Information we receive from other sources. We may receive information about you from publicly and commercially available sources (as permitted by law), or from other websites we operate or services we provide. We may combine this information with other information we have received from or about you. Additionally, we may receive information about you from third-party social networking services when you choose to connect with those services. We also work closely with third parties, including business partners, subcontractors, payment and delivery service providers, advertising networks, analytics providers, search information providers, and credit reference agencies, and may receive information about you from them.
4. COOKIES AND SIMILAR TECHNOLOGIES
4.1. In order to provide you with an optimal experience and to improve and secure Our Website and your information, we use cookies and similar technologies. For a detailed explanation of the cookies and similar technologies we use and the purposes for which we use them, please refer to our Cookies Policy.
5. USES OF YOUR INFORMATION
5.1. We use the information we hold about you in the following ways:
5.1.1. Information you provide to us. We use this information to:
5.1.1.1. Fulfill our obligations under any contracts entered into between you and us and to provide you with the information, products, and services you request from us.
5.1.1.2. Provide you with information about other goods and services that we offer that are similar to those that you have already purchased or inquired about.
5.1.1.3. Provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you.
5.1.1.4. Notify you about changes to our service.
5.1.1.5. Ensure that the content from Our Website is presented in the most effective manner for you and for your computer.
5.1.2. Information we collect about you. We use this information to:
5.1.2.1. Administer Our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
5.1.2.2. Improve Our Website to ensure that our content is presented in the most effective manner for you and for your computer.
5.1.2.3. Allow you to participate in interactive features of our service, when you choose to do so.
5.1.2.4. Keep Our Website safe and secure.
5.1.2.5. Make suggestions and recommendations to you and other users of Our Website about goods or services that may interest you or them.
5.1.3. Information we receive from other sources. We may combine this information with information you provide to us and information we collect about you. We may use this information and the combined information for the purposes set out above, depending on the types of information we receive.
6. DISCLOSURE OF INFORMATION
6.1. We may share your personal information with any company within our group, including subsidiaries and our ultimate holding company and its subsidiaries, as defined in the Companies Act 1993.
6.2. We may also share your information with selected third parties, including:
6.2.1. Our credit card and debit card payment processing agents, who securely store your card details and confirm their validity when you make a transaction. This helps ensure that your card details are securely stored at all times and that we do not hold your card details.
6.2.2. Business partners, suppliers, and subcontractors whom we engage to perform functions on our behalf. They will have access to your personal information as necessary to perform their functions, but may not use it for other purposes. They must also process the personal information in accordance with our Privacy Policy and as permitted by applicable data protection laws.
6.2.3. Advertisers and advertising networks that require data to select and serve relevant adverts to you and others. We provide aggregate information about our users but do not disclose information about identifiable individuals. We may also use your personal data to enable us to comply with our advertisers' wishes by displaying their advertisement to the target audience.
6.2.4. Analytics and search engine providers that assist us in the improvement and optimization of Our Website.
6.2.5. Credit reference agencies for assessing your credit score where it is a condition of us entering into a contract with you.
6.3. We may disclose your personal information to third parties:
6.3.1. In the event of us selling or buying any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
6.3.2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets (but will continue to be subject at all times to any pre-existing commitments to you regarding privacy).
6.3.3. If we are under a legal obligation to disclose or share your personal data or to enforce or apply our Terms and Conditions or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
7. WHERE YOUR PERSONAL DATA IS STORED AND HOW WE KEEP IT SAFE
7.1. The information we collect from you may be transferred and stored in a location outside of New Zealand or Australia. It may also be processed by staff who work for us or one of our suppliers and are located outside of these countries. By submitting your personal data, you consent to this transfer, storage, or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
7.2. We encrypt all information you provide to us using Transport Layer Security (TLS) before storing it on our secure servers. Our servers may be located in New Zealand, Australia, or elsewhere and may be operated by us or our contractors. They are accessible only to authorized personnel who have a special access right and are bound by strict confidentiality obligations to protect your information.
7.3. If we have provided you with a password to access certain parts of Our Website, please keep it confidential and do not share it with anyone. We also recommend that you do not use the same password for other websites or applications.
7.4. We take the security of your personal data seriously, but please note that no transmission of data over the internet can be completely secure. While we will take reasonable measures to protect your information, we cannot guarantee the security of your data transmitted to Our Website. You transmit your data at your own risk. Once we receive your information, we will use strict procedures and security features to try to prevent unauthorized access.
8. YOUR RIGHTS
8.1. You have the right to choose whether or not to provide us with your personal information, or to disable Cookies (as explained in our Cookies Policy). However, please note that not providing us with certain information or disabling Cookies may limit your ability to access or use certain features of Our Website, and may prevent us from processing transactions with you.
8.2. Our Website may contain links to websites of our partners, advertisers, and affiliates. Please note that these websites have their own privacy policies, and we are not responsible for their practices. Before submitting any personal information to these websites, please review their privacy policies.
9. ACCESS TO INFORMATION
9.1. If you are in New Zealand, you have the right to access information we hold about you under the Privacy Act 2020. To exercise this right, you may be required to pay a fee of $50, and we will make our best efforts to provide you with the requested information within five working days.
9.2. We take reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, up to date, and complete. If you request to correct any information we hold about you, we will take reasonable steps to correct the information, considering the purpose for which it is held.
10. RIGHTS OF EUROPEAN UNION AND EUROPEAN ECONOMIC AREA RESIDENTS
10.1. In addition to the rights described in sections 8 and 9, individuals within the European Union and European Economic Area have enhanced rights under the General Data Protection Regulation 2016/679 ("GDPR") in relation to their personal data. Depending on the circumstances surrounding the processing of personal data, these rights may include (and subject to applicable law):
10.1.1. Right of Access: the right to be informed of and request access to your personal data that we process;
10.1.2. Right to Rectification: the right to request that we amend or update your personal data if it is inaccurate or incomplete;
10.1.3. Right to Erasure: the right to request that we delete your personal data;
10.1.4. Right to Restrict: the right to request that we temporarily or permanently stop processing all or some of your personal data;
10.1.5. Right to Object:
10.1.5.1. The right to object to the processing of your personal data based on your particular situation;
10.1.5.2. The right to object to your personal data being processed for direct marketing purposes;
10.1.6. Right to Data Portability: the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service; and
10.1.7. Right not to be subject to Automated Decision-making: the right not to be subject to a decision based solely on automated decision-making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
10.2. Note that we may need to request additional information from you to validate a request relating to the exercise of any of the above rights.
11. CHANGES TO OUR PRIVACY POLICY
11.1. Our Privacy Policy (and other Terms and Conditions) may change from time to time. We will post any changes to our Privacy Policy on this page. You should check back frequently to see any updates or changes to our Privacy Policy, as they will take effect from the date posted on our website. However, we will not make material changes to our policies and practices that would make them less protective of your information that we have already collected in the past without your consent.
12. HOW WE RESPOND TO "DO NOT TRACK" SIGNALS
12.1. As discussed in our Cookies Policy, you can disable the use of Cookies and similar technologies we use by changing your device or browser settings.
12.2. If we receive a "Do not Track" signal from you, we will stop using all cookies other than "strictly necessary cookies" for any features of our website or services. We will inform you if any feature of our website that you attempt to use or access will not function properly without enabling additional tracking or cookies for any reason.
13. COLLECTION OF INFORMATION FROM CHILDREN
13.1. Our website, products, and services are intended for use by individuals who are at least 18 years old or older. If you are under 18 years of age, you may only use our website with the involvement of a parent or guardian.
14. CONTACT
14.1. If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at info@kiwigifts.co.nz.